Category: What’s New in Technology

When a customer asks about a delayed order, a traditional chatbot provides a tracking link or explains the shipping policy. This offers a fast response. However, a human employee still has to log into the inventory management…

For years, corporate fraud was limited by the costs, expertise and resources required to carry out a convincing deception. Artificial intelligence (AI) has changed this…

For two decades, enterprise software has been built around a simple assumption: people log into multiple applications to retrieve information, make decisions and complete work. A CRM, a project tracker, a business intelligence…

24B Records Leak, Beyond Passwords